Contact us

Contact Lovely US for all of Your Eyelash and Beauty Product Needs

 

Email  

Customer Service - support@lovelyus.com      

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(540) 810-0984                                                                         

Contact us

We’re committed to ensuring you're completely happy with your purchase. For details about our return, exchange, and refund policies, please refer to our Return & Exchange Policy page.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Our standard delivery typically takes 3-5 business days. Please note that, in some cases, orders may experience delays.

If your order has not arrived within two weeks, please don’t hesitate to contact us, and we’ll investigate the status of your shipment.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notification when they are back in stock!

Free returns On domestic orders

Returns within 30 days receive a full refund.

Free shipping

Free Shipping on orders $100+ in US.

Low rates available at checkout.

24/7 support

Text us at (540) 810-0984

Email us at support@lovely.com